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Frequently Asked Questions

Find answers to common questions about using PlusOne

About PlusOne

What is PlusOne?+×

PlusOne is a curated social events platform designed for people who want to meet new people in real life. From dinners and mixers to run clubs and creative nights, we bring together people who are open to connection - whether that's friendship, romance, or something in between.

No swiping. Just showing up.

Are you a dating app?+×

Not in the traditional sense.

PlusOne is built around real-world experiences, not endless profiles. You attend an event first, then connect through the app afterwards if there's mutual interest.

We're IRL-first. The app simply helps you swap contact details after you attend an event.

How is PlusOne different from Eventbrite or Meetup?+×

Eventbrite lists everything. PlusOne curates connection-driven events specifically for people who are open to meeting others.

We focus on:

  • Intentional guest lists
  • Energy-matched experiences
  • Post-event connection tools
  • Hosts who understand social chemistry

It's not just about the event. It's about the people in the room.

Who are PlusOne events for?+×

Most of our events are designed for singles aged 21–35 who are open to meeting new people. Some events are purely social and community-focused. Each event clearly states the vibe, focus, and format so you know exactly what you're signing up for.

Is PlusOne inclusive of LGBTQ+ guests?+×

Yes. PlusOne is open to people of all sexual orientations and identities. Some events are mixed, some are specifically curated - and each event clearly states its format.

We believe connection should feel safe, welcoming, and respectful for everyone in the room.

Locations

Are you offering events outside London?+×

We're currently launching in London. Expansion to cities like Manchester, Bristol, Edinburgh and beyond is planned - and driven by demand. Join the waitlist to be notified when we arrive in your city.

How do you decide which cities to expand to next?+×

We look at:

  • Waitlist sign-ups
  • Community demand
  • Host applications
  • Local venue partnerships

If your city wants PlusOne, make some noise.

Tickets & Events

Do I need the app to attend?+×

Yes. Your ticket, event details, and post-event connections all live inside the app. PlusOne is designed to enhance the real-life experience - not replace it.

Do you host your own events?+×

PlusOne hosts selected flagship events, but most experiences are created by approved hosts within our community. We curate. They create. You show up.

Can I come alone?+×

Absolutely. Most people attend solo - and that's the point. Our events are designed to make it easy to talk to new people without it feeling awkward.

Showing up alone is normal here.

What if I don't match with anyone?+×

That's okay. PlusOne isn't about forcing outcomes - it's about creating the right environment for connection. Many people leave with new friends, great conversations, or simply a fun night out. The match is a bonus.

What happens if an event is cancelled or rescheduled?+×

If an event is cancelled, the host is responsible for issuing refunds of the ticket price in line with their policy and applicable law. Platform fees are non-refundable.

How do refunds work?+×

Refund policies are set by each host and displayed on the event details page before booking. Most hosts allow cancellations up to 48 hours before the event, but always check the specific policy listed.

What's the age range?+×

Each event clearly states its intended age range (if applicable). We aim to keep guest lists aligned so the energy feels natural and balanced.

What if the gender balance is uneven?+×

We actively monitor guest lists and aim to keep events balanced where relevant. Some formats are curated by design. Others are open social experiences. Transparency is important to us - if an event has a specific format, it will be clearly stated.

Connection & Matching

How does matching work?+×

One hour before the end of the event, you'll see attendees from your night in the app. You can like anyone you connected with. If it's mutual, you'll unlock each other's contact details (Instagram or phone number - that's up to them!)

We don't do endless in-app messaging. The goal is real-life chemistry.

When can I see who's attending?+×

You'll get a sneak peek of a few attendees 24 hours before the event (first name + photo). The full attendee list unlocks 1 hour before the event ends — so you can reconnect with someone you met but didn't quite catch the name/number of.

Less pre-event analysing. More real-life spark.

Safety & Privacy

Are attendees verified?+×

All guests are encouraged to complete identity verification before attending events.

Is my profile public?+×

No. Your profile is only visible to people attending the same event or those you match with. PlusOne profiles are not public.

Can I report someone?+×

Yes. You can unmatch and report any attendee directly through the app. Your comfort and safety always come first.

Will I be photographed/filmed at an event?+×

Some events may be photographed or filmed for promotional purposes. If you prefer not to appear in photos, please let the host know at the event.

Hosting

I'm interested in hosting - how do I apply?+×

We'd love to hear from you. Visit our Host page to apply. We review all hosts to maintain quality and guest experience.

Who can host an event on PlusOne?+×

We partner with hosts who create intentional, well-designed social experiences.

This includes:

  • Venue operators
  • Event organisers
  • Community leaders
  • Hospitality brands
  • Social club founders

All hosts are reviewed before approval to ensure quality and guest safety.

What types of events are suitable?+×

We prioritise events that encourage meaningful interaction, such as:

  • Mixers
  • Dinners
  • Run clubs
  • Workshops
  • Dating shows
  • Games nights
  • Creative experiences
  • Sex positive experiences

Events should be structured in a way that encourages guests to meet and interact - not just attend passively.

Is there an approval process?+×

Yes.

All events are reviewed by the PlusOne team before going live. We assess:

  • Format clarity
  • Safety considerations
  • Venue suitability
  • Guest experience design
  • Alignment with our community ethos

We may suggest small adjustments before publishing.

What kind of hosts do you accept?+×

We partner with hosts who:

  • Create intentional, well-designed experiences
  • Care about guest safety and inclusivity
  • Align with the PlusOne community ethos

We prioritise quality over volume.

How does PlusOne make money?+×

We charge a small platform fee on ticket sales. This allows us to support hosts, verify attendees, build connection tools, and grow the community responsibly.

How many people have attended PlusOne events?+×

Hundreds of guests have attended PlusOne events across London – we're just getting started.

Ready to experience it?

Download the PlusOne app and see what's happening near you.